Privacy Policy

We want everyone who visits a Double Diamond Resorts Site to feel welcome and find the experience rewarding.

Double Diamond Resorts respects the privacy of individuals who visit our Site(s), send us an email, or participate in features and services we offer online. We take the privacy of you, the Site user, seriously and utilize security measures to safeguard your privacy online. Because our company gathers information from visitors to our sites, we have developed this privacy policy to help you understand the terms and conditions surrounding the collection and use of that information. This statement discloses the types of information we gather, how it is used, and for what purposes.

Our online privacy policies and procedures regarding online privacy have been developed using the following guiding principles:

We collect information online primarily to provide you with a more relevant experience on our sites, such as catering search results or communications to match information in which you may be interested;
We take reasonable physical, electronic, and managerial measures to safeguard information you provide to us;
We carefully share information with our business partners for the purpose of providing you with relevant products and services. We avoid selling or otherwise transferring your personal information to third-parties who are not involved in providing you with our products, services and related services.

Site User Agreement

Please read this policy carefully to understand our policies and practices regarding your information and how we use it. If you do not agree with our policies and practices, your choice is not to use our Sites. By accessing or using our Sites, you agree to this privacy policy. This policy may change from time to time. Your continued use of any of our Sites after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13

Our Sites are not intended for children. If you are a child, do not use or provide any information on this Site or on or through any of their features, register on our Sites, make any purchases through our Sites, use any of the interactive features of our Sites or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at the information provided in the “Contact Us” section provided at the end of this policy.

Data Security

We have implemented procedural and technical safeguard measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Contact information that you provide to us (such as your email address, mailing address, or telephone number) is security stored on web servers and we use encryption technologies for payment and financial information. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Sites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Using an unsecured internet connection (such as public unsecured WiFi) may also result in your information being jeopardized by third parties.

Unfortunately, the transmission of information via the internet is never completely secure. Although we endeavor to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Sites. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Sites. “Perfect security” does not exist on the Internet.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Sites, including:

Information that is about your use of our Sites and how you access them, such as information about your browser, service provider, internet connection, IP address and search engines used to find our Sites.
Information that you decide to provide to us (such as by filling in forms or applications on our Sites), by which you may be personally identified, such as your name, postal address, email address, telephone number, any other information collected that can be used to identify you, or any other identifying information by which you may be contacted online or offline (“Personally Identifiable Information”). Our use of Personally Identifiable Information includes providing you with information you’ve requested about our products or services, and for marketing and promoting such products and services.
Records and copies of your correspondence with us, if you contact us (such as emails, live chat features, and telephone records).
Details of transactions you initiate or carry out through our Sites, including financial information (such as credit applications submitted through our Sites)
Information that is about you, but individually does not identify you, such as navigational information on what links you click on our Sites, search inquiries, and any other information you produce in interacting with our Sites, which may or may not be stored along with personal information.
This site is being monitored by one or more third-party monitoring software(s), and may capture information about your visit that will help us improve the quality of our service. You may opt-out from the data that https://dashboard-datatracker.com is collecting on your visit through a universal consumer options page located at https://dashboard-datatracker.com/Unsub/unsub.html.

We collect this information:

Directly from you when you provide it to us (such as when you submit online forms or applications to us).
Automatically as you navigate through our Sites (as explained in further detail in the next section of this policy).
From third parties, such as advertising companies that help us locate potential customers. We maintain such information in accordance with the standards set forth in this privacy policy, as we do with all other Personal Information that you provide.

How We Use and Disclose Your Information

We use information collected about you or that you provide to us, including any Personal Information:

To present our Sites and their contents to you;
To provide you with information, or offers regarding our products, services, or financing of our products or services;
To fulfill any other purpose for which you provide information;
To provide you with notices regarding any accounts or payments you have with our company or affiliated companies;
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
To notify you about changes to our Sites or any products or services we offer or provide through them;
To allow you to participate in interactive features on our Sites.
In any other way we describe when you provide the information.
For any other purpose with your affirmative consent.

We may disclose aggregated or statistical information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates;
To contractors, service providers, and other third parties we use to support our business;
To fulfill the purpose for which you provide it;
For any other purpose disclosed by us when you provide the information.

We may also disclose your personal information:

If our company has a good faith belief that such disclosure is appropriate in order to comply with any court order, law, or legal process, including responding to any government or regulatory request;
In the event that our company sells or otherwise transfers substantially all, or even a particular portion of its business assets (such as selling the business to new owners), consumer information may be transferred as part of the transaction, whether by sale, merger, divestiture, restructuring, reorganization, dissolution, or other asset transfer, whether as a going concern or as part of any bankruptcy, liquidation, similar proceeding or sale of assets;
To enforce or apply the terms of any sales or lease contract we have with you, or other agreements, including for billing and collection purposes;
If our company has a good faith belief that disclosure is appropriate to protect the rights, property, or safety of our company, our customers, or others. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We do not:

Share customer personal information with other companies for their direct marketing use;
Sell, rent, or trade consumer information to third parties, other than as described herein;
Have any responsibility for any third parties who collect personally identifiable information about your online activities over time and across different Sites when you use our Site(s);
Provide Site visitors with the ability to review and correct personal information that has previously been submitted. However, should you wish to update your current email address, mailing address, or any other information, please contact us as the email address or telephone number provided at the bottom of this policy.

Agents

From time to time, our company uses other companies and individuals to perform certain functions on our behalf. Examples include administering email services and running special promotions. Such parties will have access to personal information relevant to perform these functions and may not use or store the information for any other purpose. Subscribers or site visitors will not receive unsolicited email messages from agents working on our behalf.

Accessing Our Web Sites from Outside of the United States

Our Sites are designed for, and intended to be used exclusively by, United States residents. We are not responsible for their use in any foreign nation or territory. If you are visiting our Site from a location outside of the United States your connection will be through and to servers located in the United States. Any information you provide during your visit will be processed and maintained on our web server and other internal systems located within the United States.

External Links

Our Sites contain links to other sites run by third parties. Our company is not responsible in any way for such third-party Sites, including, without limitation the privacy practices or the content of such sites. To help ensure the protection of your privacy, we recommend that you review the privacy policy of any site you visit.

Public Forums

Our Sites may utilize chat rooms, forums, message boards, and/or similar forum technologies at various times. Unless otherwise stated, any information that is disclosed in these areas is public information and you should exercise caution when deciding to disclose any information in these areas, especially any personal information.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly;
Opt-Out Procedures. If you do not wish to have your email address used by Double Diamond Resorts to promote our products or services, you can opt-out by sending us an email stating your request to the email address listed at the bottom of this policy. Our Sites allow users to opt-out of receiving communications at the point where personal information is requested, or through other identified means. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions or use the unsubscribe link provided in our email to you. This opt out does not apply to non-advertising information provided to Double Diamond Resorts as a result of a product purchase, warranty registration, product service experience or other transactions (for example, our company may need to contact you regarding a vehicle warranty issue). If you have any difficultly in opting-out of any communications from our company, please immediately contact us via the method(s) described below;
Additionally, some browsers incorporate a “Do Not Track” (DNT) feature that, when turned on, signals to Sites and online services that you do not want to be tracked. Because there is not yet an accepted standard for how to respond to a DNT signal, we do not currently respond to DNT signals on this Site or on Sites where we provide advertisements, content, or other services.

Contact Information

If you have questions concerning this Privacy Policy or our privacy practices, you may contact us by mail at:

Attn: Legal Department
Double Diamond Resorts
5425 Belt Line Road, Suite 200
Dallas, Texas 75254