[cs_content][cs_section parallax=”false” style=”margin: 0px;padding: 0px;”][cs_row inner_container=”true” marginless_columns=”false” style=”margin: 0px auto;padding: 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/1″ style=”padding: 0px;”][x_custom_headline level=”h1″ looks_like=”h2″ accent=”true” class=”cs-ta-center man”]Pine Valley Townhome
Interval Ownership
Frequently Asked Questions[/x_custom_headline][x_gap size=”25px”][x_accordion][x_accordion_item title=”What amenities may I use as a property owner?” open=”false”]The resort currently has three swimming pools; one lighted tennis court; eighteen-hole golf course with concrete cart paths; fully equipped pro shop with PGA professional on staff; snow skiing with fourteen runs and three lifts; snow tubing; a full-service spa and fitness center; fishing lakes; recreational park with baseball field, volleyball courts, basketball courts and picnic facilities; dining at the panorama grill, the base lodge and the restaurant at the clubhouse; hotel accommodations. POA maintenance fee dues must be current to utilize the amenities.
[/x_accordion_item][x_accordion_item title=”What are the current POA maintenance fees?” open=”false”]Each owner pays $430.00 per year. The dues are billed and payable to the property owners association.[/x_accordion_item][x_accordion_item title=”Is the POA maintenance fee of $430.00 per interest owned or per owner?” open=”false”]The POA maintenance fee is per owner.[/x_accordion_item][x_accordion_item title=”How often may I use the amenities?” open=”false”]Each owner has non-exclusive right to use the amenities on an unlimited year-round basis.[/x_accordion_item][x_accordion_item title=”Are there Interval Owner discounts?” open=”false”]Yes, Interval Owners receive discount greens fee, spa services, dining, merchandise; lift tickets and lodging rates
[/x_accordion_item][x_accordion_item title=”How many guests will each unit accommodate?” open=”false”]Six overnight guests. Each unit includes one king-size bed and two full beds.
[/x_accordion_item][x_accordion_item title=”How many Pine Valley Townhome units are there?” open=”false”]There are eight units in the project.[/x_accordion_item][x_accordion_item title=”Will there be additional units in the future?” open=”false”]Yes, additional units within the development may be added to accommodate demand.
[/x_accordion_item][x_accordion_item title=”Who maintains the building and unit?” open=”false”]The Pine Valley Council of Owners, Inc. is responsible for the upkeep of the exterior and interior of each interval building, which is currently managed by Eagle Rock Club Corp.
[/x_accordion_item][x_accordion_item title=”What are the annual council dues?” open=”false”]Each owner pays $254 per year per undivided interest (1 week) owned. The dues are billed and payable to the Pine Valley Council of Owners, Inc.
[/x_accordion_item][x_accordion_item title=”What do the council dues cover?” open=”false”]The cost to maintain the exterior and interior of the building, insurance relating to the property, reserve for repairs, management fees, common area utilities and property taxes.[/x_accordion_item][x_accordion_item title=”How many years may I use my interval ownership privileges?” open=”false”]Unlimited years – providing all fees, loans, and dues have a current paid status.
[/x_accordion_item][x_accordion_item title=”What are the ‘use periods?'” open=”false”]A use period is seven consecutive days. Use periods are grouped by quarters. Each owner selects a quarter option. Option A – first quarter, option B – second quarter, option C – third quarter and option D – fourth quarter. Use periods will rotate annually between the quarters specified when selecting the use period option. The initial selection is applicable only for the year the contract is signed. For example; the contract is signed in 2017 selecting option a (qtr. 1) the next year (2018) the use period rotates to quarter 2. Each quarter has thirteen weeks. Each owner will have exclusive use of the unit for one week in each selected quarter option.
[/x_accordion_item][x_accordion_item title=”How far in advance may I make a reservation?” open=”false”]A reservation may be requested six months before the first day of the usage quarter. All reservations are on a space-available, first-come first-serve basis.
[/x_accordion_item][x_accordion_item title=”What is a ‘usage fee?'” open=”false”][x_accordion_item title=”How do I know my reservation is confirmed?” open=”false”]The reservation agent will e-mail a confirmation notice. The reservation agent is required to confirm payment status on maintenance fees, council dues and note payments (if applicable) before confirming a reservation.
[/x_accordion_item][x_accordion_item title=”How do I cancel a reservation?” open=”false”]You may cancel your reservation, without loss of usage fee paid, 30 or more days before the arrival date by calling the reservations agent. For your protection, you may contact the reservation agent to confirm cancellation receipt and obtain a cancellation confirmation number.[/x_accordion_item][x_accordion_item title=”May I rent or lend out my use period?” open=”false”]Yes, you may rent or lend your use period by providing the reservation agent in writing the names of the guests before the arrival date. Persons under 21 years of age, shall not be permitted to use and occupy the unit unless accompanied by a permitted user over 21 years of age. The owner is responsible for the usage fee payment. The owner is also responsible for notifying all guests the rules and regulations of the unit and resort.
[/x_accordion_item][x_accordion_item title=”May I request additional housekeeping services?” open=”false”]Yes, additional housekeeping services are available for $25.00 per day.
[/x_accordion_item][x_accordion_item title=”What’s included in the additional housekeeping service?” open=”false”]Kitchen and bathrooms cleaning and make-up beds.
[/x_accordion_item][x_accordion_item title=”Where is the closest laundry facility?” open=”false”]So close! Each unit is furnished with a washer and dryer for the owner’s use.
[/x_accordion_item][x_accordion_item title=”How are units monitored in regards to damages or theft?” open=”false”]Before each arrival and after every departure, the property management agent verifies all items are satisfactory by completing a unit inventory inspection checklist.
[/x_accordion_item][x_accordion_item title=”Where do I check in?” open=”false”]At the check-in desk at The Lodge.
[/x_accordion_item][x_accordion_item title=”What are the check-in and check-out times?” open=”false”]Check-in time is 3 PM check-out time is 11 AM.
[/x_accordion_item][x_accordion_item title=”When does the usage week begin and end?” open=”false”]The week begins on Friday/Monday (check-in) and ends the following Friday/Monday (check-out).[/x_accordion_item][x_accordion_item title=”May I split my usage week?” open=”false”]Yes, a usage week may be divided into no more than two parts. A weekday split (Monday – Thursday), and a weekend split (Friday- Sunday). A weekend split may only be used once during each use period. Check-in and check-out times are the same as the regular use period.
[/x_accordion_item][x_accordion_item title=”What is the usage fee for a split week?” open=”false”]The usage fee for a weekday split is $120.00. The usage fee for a weekend split is $110.00.[/x_accordion_item][x_accordion_item title=”How far in advance may I make a split week reservation?” open=”false”]Split week reservations are available six months before the first day of the usage quarter.[/x_accordion_item][x_accordion_item title=”May I request a specific unit?” open=”false”]Yes, you may request a specific unit.[/x_accordion_item][x_accordion_item title=”Will I be guaranteed the specific unit I request?” open=”false”]No, but every effort will be made during check-in to fulfill your request.[/x_accordion_item][x_accordion_item title=”Are pets allowed to stay in the units?” open=”false”]Pets are not allowed in the units, with the exception of guide dogs.
[/x_accordion_item][x_accordion_item title=”Is there an external exchange program?” open=”false”]No, not at this time, but could be a possibility depending on demand and program conditions.[/x_accordion_item][x_accordion_item title=”Is there an internal exchange program?” open=”false”]Yes, an owner may exchange the use period at their home interval for another interval at a participating Double Diamond Resort property, upon availability. [/x_accordion_item][x_accordion_item title=”When may I reserve a holiday week during my usage period?” open=”false”]A holiday week may be reserved six months prior to the selected usage quarter.[/x_accordion_item][x_accordion_item title=”Am I guaranteed a holiday week in my elected quarter?” open=”false”]No, it is on a first come first serve basis
[/x_accordion_item][x_accordion_item title=”What are the designated holidays?” open=”false”]
- New Year’s Day
- Presidents’ Day
- Easter
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving
- Christmas
[/x_accordion_item][x_accordion_item title=”Does my usage period accumulate if don’t use it?” open=”false”]No, you cannot “roll-over” your time to the next calendar year.
However, you may use another quarter other than your scheduled quarter for the year by waiting to reserve your time at least 30 days prior to your requested use date.
For example: You have the 1st quarter but cannot use it, you may use your time in the 2nd, 3rd or 4th quarter but have to wait for 30 days before arrival before making your reservation.[/x_accordion_item][/x_accordion][/cs_column][/cs_row][/cs_section][/cs_content]